This place is awesome. They're a small family business and they carry good grade food and supplies for dogs and cats primarily. They also have a nice dog wash that isn't expensive. 6 stars if I could!
Pleasant store....when mistakes happen....we are all human ... they acknowledge and work to correct. I enjoy the store...the new location....the ability to walk in and ask what food does my dog eat and they look it up.
Very quality store!!!
I was just in your store to get puppy food for my new puppy. I got a 30 pound bag of food and usually your staff asks if I need assistance loading my car. Today the 2 employees were more interested in talking to each other than helping me - -I had a 14 week old Akita in one hand and treats in another. I had to come back into get the bag of food.
The employee could not pull up my account by the phone number and instead of changing the number in your system - -just wanted my money. Did I get my military discount? I don't know. Did I have any point that I could have used? I don't know.
YES - -I felt as if I was annoying the employees and not valued at all. I have been coming to your store since you were at the previous location.
I definitely feel as though - I am NOT valued as a customer - and am not sure if I will return.
June 24, 2021
I am so glad that I have returned....healthy puppy food, pleasant staff. Thank you for being a wonderful place to get my supplies.
Thank you for addressing my comments....see you again soon.
They are very knowledgeable and helpful. Won't shop in any.other store
Amazing self dog wash service. Friendly staff.
Super wonderful staff and product line. I love the dog wash; I think it’s the best in town!